A Personal Storage System
Case Study
Our client envisioned a seamless system that would allow customers to book, reserve, and sign contracts for storage units within minutes through a website integrated with the company’s core operational system. Our mission was to design and develop both the website and the company organisation system, ensuring flawless integration.We took the project even further by creating a comprehensive solution that automates sales, maintenance, and the organisation of hundreds of storage units, making the business nearly self-sufficient.
Our Client
ProStore is a Belgrade-based storage rental business offering hundreds of units ranging from 5m² to 60m². Their vision is to digitalise the storage rental process, allowing customers to resolve their needs entirely online without leaving the comfort of their homes.
What Does It Look Like?
In collaboration with Hominid Studio, we developed a sleek, user-friendly interface designed to work seamlessly across all devices. The website’s design ensures that visitors can easily navigate the options and quickly find the storage unit that meets their needs.
The Tech Stack
Frontend
The frontend is developed with Next.js, providing a high-performance, responsive user interface. With a focus on SEO optimization, the site is designed to rank well in search engines, improving visibility and attracting organic traffic. Additionally, tracking analytics are integrated to measure user interactions, enabling data-driven decisions for continuous optimization.
Backend
Built with .NET, the backend handles the core business logic and ensures scalability and performance. It serves as the foundation for processing data and serving content to the frontend, providing a secure and efficient environment for the application’s operations.
Database
PostgreSQL serves as the relational database, offering reliable storage and efficient querying of data. Its robust features ensure that the data is securely managed and easily accessible when needed.
Hosting
The application is hosted on Hetzner's dedicated servers, providing high performance, control, and security. This hosting solution ensures the application is always available and runs smoothly, with dedicated resources for optimal performance.
Problem
The client needed a fully automated system to handle every interaction with customers, from generating offers and contracts to managing the availability and status of storage units. The goal was to operate the business with minimal human resources while ensuring accuracy and efficiency.
Solution
We developed a robust website as the customer-facing front end of the integrated application. The centerpiece of our solution was a detailed mapping of all storage units, which supports multiple states, types, invoices, contracts, and issue tracking. To provide full operational control, we also built a custom dashboard for our client, ensuring seamless management of all processes.
Conclusion
Our task was to maximise the opportunities offered by technology and create an end-to-end automation system. This solution enabled our client to scale and grow without increasing workforce demands while maintaining stability and reducing the potential for errors. By making the process more customer-friendly, we enhanced their product offering, resulting in increased sales and improved customer satisfaction.
